Shipping Policy

At Good & Well Supply Co, we want you to feel confident and informed about your order’s journey from our store to your door. Here’s what to expect when you shop our collection of Perfume, Linen Sprays, Diffusers, Candles, and other aromatic essentials.

Order Processing

Once your payment is confirmed, we usually prepare orders within 1-3 business days. Please keep in mind that during holidays, special promotional events, or times of increased demand, processing can take a bit longer. Some orders might require additional verification before shipment to ensure a smooth delivery.

Shipping Methods and Costs

The shipping options you can choose during checkout will depend on your destination within the United States and the products included in your order. Estimated delivery timelines and any applicable shipping fees will also be clearly displayed at checkout.

Shipping charges are calculated based on your order details and destination and will be payable at checkout. If there is a promotional offer related to shipping, its eligibility criteria and limits will be noted alongside the offer.

Delivery Estimates

Your order’s expected delivery window generally falls between 5-10 business days after we ship it. These estimates depend on your location, the carrier, and the chosen shipping method.

Delivery dates provided are estimates and not guarantees. Delays beyond our control—such as weather, customs inspections, or carrier issues—may affect when your order arrives.

Tracking Your Order

After your order leaves our facility, we may provide tracking details when available. Please note that tracking updates can sometimes take a little time to appear in carrier systems.

Making Changes to Your Shipping Address

Before finalizing your purchase, double-check your shipping address for accuracy. If you notice a mistake after ordering, contact us immediately at aravindsenthilkumar2003@gmail.com. While we will do our best to update the information, changes cannot be guaranteed once your order is processing or in transit.

Handling Shipping Issues

Delayed or Missing Packages

If your order has not arrived within the estimated delivery time, first review the tracking information provided. Should your package appear lost or tracking remain unchanged for a long time, please reach out to us with your order information so we can assist you promptly.

Damaged Deliveries

If your delivery arrives damaged, please keep all original packaging and take photos of any affected items. Contact us with order details and damage descriptions so we can work toward a fair resolution compliant with applicable law.

International Shipping Notice

While Good & Well Supply Co primarily ships within the United States, international orders may incur import duties, taxes, and customs fees mandated by the receiving country. These charges, along with potential customs delays, are the responsibility of the customer unless otherwise stated at checkout.